---
title: Specialist Solutions A quick how-to guide to get rid of “The Dreaded Line”
description: Specialist Solutions A quick how-to guide to get rid of “The Dreaded Line”
---

[← See All Blog Posts](https://blog.warehousedirect.com/wd-solutions-blog)

# Specialist Solutions A quick how-to guide to get rid of “The Dreaded Line”

[Genevieve Rahman](https://blog.warehousedirect.com/wd-solutions-blog/author/grahman) · October 22, 2019

![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

We have all seen this at some point at the  
 workplace. You try to make a copy of a  
 document and the copy has one or more  
 unwanted lines running down the sheet.  
 At Warehouse Direct ®, this is known as "The  
 dreaded line". The good news is you can remove  
 the dreaded line from your next copy quickly.  
 Keep reading to learn how to rid of the “dreaded  
 line” yourself.

## Why does the dreaded line happen?

The main reason is plain and simple: dirt. Dislodged items come on the paper during the scanning process through the document feeder, rather than the glass scanner. The residue stays on the thin strip of glass and appears on the output of the document feeder (see Figure 1). Most common residues that cause the dreaded line are

1. Pen Ink.

 2. The toner wasn’t completely fused by the original copy’s printer.

3. White-out residue.

 4. Dust or particles stuck to the paper.

![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

 Figure 1

## How to Eliminate the line

 The key to a perfect copy is a clean surface. Follow these steps for a perfect scanned copy:

1. Spray glass cleaner on a paper towel or soft cloth.

 2. Wipe the glass area where a document scans. (If white-out is the perpetrator, spend extra time cleaning to rid of the residue.)

3. Once the glass is dry, make a test scan through the document feeder.

 4. If a line appears from the document feeder scan test, make a test copy using the glass scanner. If there isn’t a line, then there is still more dirt or particles to clean off the glass. Start at step one again for an extra thorough clean of the glass scanner.

Still seeing lines on your copies from the glass scanner?[ Click here to schedule a Warehouse Direct ® certified technician for service. ](http://a30616.actonsoftware.com/acton/fs/blocks/showLandingPage/a/30616/p/p-001c/t/page/fm/0)

![Warehouse Direct Workplace Solutions](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

[Shop Warehouse Direct Workplace Solutions](http://shopatwarehousedirect.com/)

Written by [Genevieve Rahman](https://blog.warehousedirect.com/wd-solutions-blog/author/grahman)

Share this post

<https://www.linkedin.com/shareArticle?mini=true&url=https://blog.warehousedirect.com/wd-solutions-blog/index.php/2019/10/22/specialist-solutions-a-quick-how-to-guide-to-get-rid-of-the-dreaded-line&title=%3Cspan+id%3D%22hs_cos_wrapper_name%22+class%3D%22hs_cos_wrapper+hs_cos_wrapper_meta_field+hs_cos_wrapper_type_text%22+style%3D%22%22+data-hs-cos-general-type%3D%22meta_field%22+data-hs-cos-type%3D%22text%22+%3ESpecialist+Solutions+A+quick+how-to+guide+to+get+rid+of+%E2%80%9CThe+Dreaded+Line%E2%80%9D%3C%2Fspan%3E> <https://www.facebook.com/sharer/sharer.php?u=https://blog.warehousedirect.com/wd-solutions-blog/index.php/2019/10/22/specialist-solutions-a-quick-how-to-guide-to-get-rid-of-the-dreaded-line> [mailto:?subject=%3Cspan+id%3D%22hs_cos_wrapper_name%22+class%3D%22hs_cos_wrapper+hs_cos_wrapper_meta_field+hs_cos_wrapper_type_text%22+style%3D%22%22+data-hs-cos-general-type%3D%22meta_field%22+data-hs-cos-type%3D%22text%22+%3ESpecialist+Solutions+A+quick+how-to+guide+to+get+rid+of+%E2%80%9CThe+Dreaded+Line%E2%80%9D%3C%2Fspan%3E&body=https://blog.warehousedirect.com/wd-solutions-blog/index.php/2019/10/22/specialist-solutions-a-quick-how-to-guide-to-get-rid-of-the-dreaded-line](mailto:?subject=%3Cspan+id%3D%22hs_cos_wrapper_name%22+class%3D%22hs_cos_wrapper+hs_cos_wrapper_meta_field+hs_cos_wrapper_type_text%22+style%3D%22%22+data-hs-cos-general-type%3D%22meta_field%22+data-hs-cos-type%3D%22text%22+%3ESpecialist+Solutions+A+quick+how-to+guide+to+get+rid+of+%E2%80%9CThe+Dreaded+Line%E2%80%9D%3C%2Fspan%3E&body=https://blog.warehousedirect.com/wd-solutions-blog/index.php/2019/10/22/specialist-solutions-a-quick-how-to-guide-to-get-rid-of-the-dreaded-line)

## Ready to upgrade your workplace?

Talk to our experts about solutions tailored to your business.

[Schedule a Free Consultation](https://warehousedirect.com/contact-us)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Genevieve Rahman",
    "url" : "https://blog.warehousedirect.com/wd-solutions-blog/author/grahman"
  },
  "dateModified" : "2023-05-31T15:41:30.855Z",
  "datePublished" : "2019-10-22T06:49:23.000Z",
  "headline" : "Specialist Solutions A quick how-to guide to get rid of “The Dreaded Line”",
  "mainEntityOfPage" : {
    "@id" : "https://blog.warehousedirect.com/wd-solutions-blog/index.php/2019/10/22/specialist-solutions-a-quick-how-to-guide-to-get-rid-of-the-dreaded-line",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.warehousedirect.com/hubfs/WD%20Workplace%20Solutions-Red%203000W-2018_500w-1.jpg"
    },
    "name" : "Warehouse Direct"
  }
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://warehousedirect.com/#localbusiness",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "US",
    "addressLocality" : "Des Plaines",
    "addressRegion" : "IL",
    "postalCode" : "60018",
    "streetAddress" : "2001 S Mount Prospect Rd"
  },
  "alternateName" : "Warehouse Direct Workplace Solutions",
  "areaServed" : [ {
    "@type" : "State",
    "name" : "Illinois"
  }, {
    "@type" : "State",
    "name" : "Indiana"
  }, {
    "@type" : "State",
    "name" : "Wisconsin"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Cook County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "DuPage County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Lake County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Will County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Kane County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "McHenry County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Kendall County, IL"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Lake County, IN"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Porter County, IN"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Kenosha County, WI"
  }, {
    "@type" : "AdministrativeArea",
    "name" : "Racine County, WI"
  }, {
    "@type" : "City",
    "name" : "Chicago, IL"
  }, {
    "@type" : "City",
    "name" : "Des Plaines, IL"
  }, {
    "@type" : "City",
    "name" : "Aurora, IL"
  }, {
    "@type" : "City",
    "name" : "Naperville, IL"
  }, {
    "@type" : "City",
    "name" : "Joliet, IL"
  }, {
    "@type" : "City",
    "name" : "Elgin, IL"
  }, {
    "@type" : "City",
    "name" : "Waukegan, IL"
  }, {
    "@type" : "City",
    "name" : "Cicero, IL"
  }, {
    "@type" : "City",
    "name" : "Arlington Heights, IL"
  }, {
    "@type" : "City",
    "name" : "Schaumburg, IL"
  }, {
    "@type" : "City",
    "name" : "Evanston, IL"
  }, {
    "@type" : "City",
    "name" : "Palatine, IL"
  }, {
    "@type" : "City",
    "name" : "Skokie, IL"
  }, {
    "@type" : "City",
    "name" : "Bolingbrook, IL"
  }, {
    "@type" : "City",
    "name" : "Hoffman Estates, IL"
  }, {
    "@type" : "City",
    "name" : "Oak Lawn, IL"
  }, {
    "@type" : "City",
    "name" : "Downers Grove, IL"
  }, {
    "@type" : "City",
    "name" : "Orland Park, IL"
  }, {
    "@type" : "City",
    "name" : "Tinley Park, IL"
  }, {
    "@type" : "City",
    "name" : "Oak Park, IL"
  }, {
    "@type" : "City",
    "name" : "Berwyn, IL"
  }, {
    "@type" : "City",
    "name" : "Mount Prospect, IL"
  }, {
    "@type" : "City",
    "name" : "Wheaton, IL"
  }, {
    "@type" : "City",
    "name" : "Buffalo Grove, IL"
  }, {
    "@type" : "City",
    "name" : "Streamwood, IL"
  }, {
    "@type" : "City",
    "name" : "Carol Stream, IL"
  }, {
    "@type" : "City",
    "name" : "Wheeling, IL"
  }, {
    "@type" : "City",
    "name" : "Hanover Park, IL"
  }, {
    "@type" : "City",
    "name" : "Park Ridge, IL"
  }, {
    "@type" : "City",
    "name" : "Addison, IL"
  }, {
    "@type" : "City",
    "name" : "Calumet City, IL"
  }, {
    "@type" : "City",
    "name" : "Glenview, IL"
  }, {
    "@type" : "City",
    "name" : "Lombard, IL"
  }, {
    "@type" : "City",
    "name" : "Elmhurst, IL"
  }, {
    "@type" : "City",
    "name" : "DeKalb, IL"
  }, {
    "@type" : "City",
    "name" : "Glendale Heights, IL"
  }, {
    "@type" : "City",
    "name" : "Bellwood, IL"
  }, {
    "@type" : "City",
    "name" : "Romeoville, IL"
  }, {
    "@type" : "City",
    "name" : "Crystal Lake, IL"
  }, {
    "@type" : "City",
    "name" : "Plainfield, IL"
  }, {
    "@type" : "City",
    "name" : "Northbrook, IL"
  }, {
    "@type" : "City",
    "name" : "Elk Grove Village, IL"
  }, {
    "@type" : "City",
    "name" : "Carpentersville, IL"
  }, {
    "@type" : "City",
    "name" : "Woodridge, IL"
  }, {
    "@type" : "City",
    "name" : "St. Charles, IL"
  }, {
    "@type" : "City",
    "name" : "Niles, IL"
  }, {
    "@type" : "City",
    "name" : "Glen Ellyn, IL"
  }, {
    "@type" : "City",
    "name" : "Lisle, IL"
  }, {
    "@type" : "City",
    "name" : "Libertyville, IL"
  }, {
    "@type" : "City",
    "name" : "Bartlett, IL"
  }, {
    "@type" : "City",
    "name" : "Mundelein, IL"
  }, {
    "@type" : "City",
    "name" : "Oak Brook, IL"
  }, {
    "@type" : "City",
    "name" : "Algonquin, IL"
  }, {
    "@type" : "City",
    "name" : "Lansing, IL"
  }, {
    "@type" : "City",
    "name" : "Melrose Park, IL"
  }, {
    "@type" : "City",
    "name" : "Burbank, IL"
  }, {
    "@type" : "City",
    "name" : "Geneva, IL"
  }, {
    "@type" : "City",
    "name" : "Batavia, IL"
  }, {
    "@type" : "City",
    "name" : "Vernon Hills, IL"
  }, {
    "@type" : "City",
    "name" : "Highland Park, IL"
  }, {
    "@type" : "City",
    "name" : "Lake Forest, IL"
  }, {
    "@type" : "City",
    "name" : "Gurnee, IL"
  }, {
    "@type" : "City",
    "name" : "Lockport, IL"
  }, {
    "@type" : "City",
    "name" : "McHenry, IL"
  }, {
    "@type" : "City",
    "name" : "Woodstock, IL"
  }, {
    "@type" : "City",
    "name" : "Oswego, IL"
  }, {
    "@type" : "City",
    "name" : "New Lenox, IL"
  }, {
    "@type" : "City",
    "name" : "Mokena, IL"
  }, {
    "@type" : "City",
    "name" : "Frankfort, IL"
  }, {
    "@type" : "City",
    "name" : "Homewood, IL"
  }, {
    "@type" : "City",
    "name" : "Matteson, IL"
  }, {
    "@type" : "City",
    "name" : "South Holland, IL"
  }, {
    "@type" : "City",
    "name" : "Dolton, IL"
  }, {
    "@type" : "City",
    "name" : "Rosemont, IL"
  }, {
    "@type" : "City",
    "name" : "Itasca, IL"
  }, {
    "@type" : "City",
    "name" : "Wood Dale, IL"
  }, {
    "@type" : "City",
    "name" : "Bensenville, IL"
  }, {
    "@type" : "City",
    "name" : "Rolling Meadows, IL"
  }, {
    "@type" : "City",
    "name" : "Morton Grove, IL"
  }, {
    "@type" : "City",
    "name" : "Lincolnshire, IL"
  }, {
    "@type" : "City",
    "name" : "Deerfield, IL"
  }, {
    "@type" : "City",
    "name" : "Hinsdale, IL"
  }, {
    "@type" : "City",
    "name" : "Burr Ridge, IL"
  }, {
    "@type" : "City",
    "name" : "Westmont, IL"
  }, {
    "@type" : "City",
    "name" : "Darien, IL"
  }, {
    "@type" : "City",
    "name" : "Willowbrook, IL"
  }, {
    "@type" : "City",
    "name" : "Warrenville, IL"
  }, {
    "@type" : "City",
    "name" : "Gary, IN"
  }, {
    "@type" : "City",
    "name" : "Hammond, IN"
  }, {
    "@type" : "City",
    "name" : "East Chicago, IN"
  }, {
    "@type" : "City",
    "name" : "Merrillville, IN"
  }, {
    "@type" : "City",
    "name" : "Crown Point, IN"
  }, {
    "@type" : "City",
    "name" : "Munster, IN"
  }, {
    "@type" : "City",
    "name" : "Highland, IN"
  }, {
    "@type" : "City",
    "name" : "Schererville, IN"
  }, {
    "@type" : "City",
    "name" : "Griffith, IN"
  }, {
    "@type" : "City",
    "name" : "Hobart, IN"
  }, {
    "@type" : "City",
    "name" : "Portage, IN"
  }, {
    "@type" : "City",
    "name" : "Valparaiso, IN"
  }, {
    "@type" : "City",
    "name" : "Dyer, IN"
  }, {
    "@type" : "City",
    "name" : "St. John, IN"
  }, {
    "@type" : "City",
    "name" : "Cedar Lake, IN"
  }, {
    "@type" : "City",
    "name" : "Chesterton, IN"
  }, {
    "@type" : "City",
    "name" : "Kenosha, WI"
  }, {
    "@type" : "City",
    "name" : "Racine, WI"
  }, {
    "@type" : "City",
    "name" : "Pleasant Prairie, WI"
  } ],
  "contactPoint" : [ {
    "@type" : "ContactPoint",
    "areaServed" : "US",
    "availableLanguage" : "English",
    "contactType" : "customer service",
    "email" : "customerservice@warehousedirect.com",
    "telephone" : "+1-847-631-3470"
  } ],
  "currenciesAccepted" : "USD",
  "description" : "Family-owned B2B workplace solutions provider serving Chicagoland businesses since 1979. Offering coffee and breakroom services, janitorial supplies, office furniture, copiers and printers, food service packaging, promotional products, and office supplies with next-day delivery within 50-75 miles of Des Plaines.",
  "email" : "customerservice@warehousedirect.com",
  "foundingDate" : "1979",
  "geo" : {
    "@type" : "GeoCoordinates",
    "latitude" : 42.0333,
    "longitude" : -87.9
  },
  "hasOfferCatalog" : {
    "@type" : "OfferCatalog",
    "itemListElement" : [ {
      "@type" : "OfferCatalog",
      "name" : "Coffee & Breakroom Solutions",
      "url" : "https://warehousedirect.com/coffee"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Facility & Janitorial Solutions",
      "url" : "https://warehousedirect.com/facility-division"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Office Furniture & Design",
      "url" : "https://warehousedirect.com/furniture-division"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Copiers, Printers & Managed Print",
      "url" : "https://warehousedirect.com/copiers-printers-and-mps"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Food Service & Packaging",
      "url" : "https://warehousedirect.com/food-service-and-packaging"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Print & Promotional Products",
      "url" : "https://warehousedirect.com/print-and-promotional-marketing"
    }, {
      "@type" : "OfferCatalog",
      "name" : "Office Supplies",
      "url" : "https://warehousedirect.com/office-supplies"
    } ],
    "name" : "Warehouse Direct Services"
  },
  "image" : "https://warehousedirect.com/hs-fs/hubfs/WD%20Workplace%20Solutions-Red%203000W-2018_500w-1.jpg",
  "logo" : {
    "@type" : "ImageObject",
    "height" : 90,
    "url" : "https://warehousedirect.com/hs-fs/hubfs/WD%20Workplace%20Solutions-Red%203000W-2018_500w-1.jpg",
    "width" : 500
  },
  "name" : "Warehouse Direct",
  "numberOfEmployees" : {
    "@type" : "QuantitativeValue",
    "maxValue" : 350,
    "minValue" : 150
  },
  "openingHoursSpecification" : [ {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
    "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
    "opens" : "08:00"
  } ],
  "paymentAccepted" : [ "Cash", "Credit Card", "Check", "Invoice" ],
  "priceRange" : "$$",
  "sameAs" : [ "https://www.facebook.com/WarehouseDirectOfficeProducts/", "https://www.linkedin.com/company/warehouse-direct-business-products-%26-services", "https://vimeo.com/warehousedirect" ],
  "telephone" : "+1-847-631-3470",
  "url" : "https://warehousedirect.com"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://warehousedirect.com/#organization",
  "@type" : "Organization",
  "foundingDate" : "1979",
  "logo" : "https://warehousedirect.com/hs-fs/hubfs/WD%20Workplace%20Solutions-Red%203000W-2018_500w-1.jpg",
  "name" : "Warehouse Direct",
  "sameAs" : [ "https://www.facebook.com/WarehouseDirectOfficeProducts/", "https://www.linkedin.com/company/warehouse-direct-business-products-%26-services", "https://vimeo.com/warehousedirect" ],
  "url" : "https://warehousedirect.com"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "BreadcrumbList",
  "itemListElement" : [ {
    "@type" : "ListItem",
    "item" : "https://warehousedirect.com",
    "name" : "Home",
    "position" : 1
  }, {
    "@type" : "ListItem",
    "item" : null,
    "name" : "Specialist Solutions A quick how-to guide to get rid of “The Dreaded Line”",
    "position" : 2
  } ]
}
```